BIG BOX Hosting Contact № 00.00

Talk to an engineer,
not a sales script.

Every first conversation is with someone who runs the infrastructure, not a closer working a quota. Tell us your volume, your current setup, and what is going wrong, and we will tell you straight whether we are the right fit — about one call in four ends with us pointing you somewhere else. WhatsApp is fastest. Email if you prefer a paper trail. The form below opens your mail client with everything pre-filled.

01  /  Start a conversation

Tell us what you send.

The form opens your own mail client with a draft addressed to us, with everything you fill in below already written into the message. Nothing is sent through this page and no data touches a server here — you press send from your own inbox, so you keep the copy. If your mail client does not open, write to [email protected] directly or reach us on WhatsApp.

This composes an email to [email protected] in your own mail app. You send it from there.

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02  /  What happens next

After you reach out.

A real engineer reads your message and answers it. No automated follow-up sequence, no handoff to a closer. Here is what the process looks like after your first message reaches us.

A real engineer reads your message and replies, usually within one business day and often faster over WhatsApp. The first reply is not a calendar link to a discovery call with someone who will then loop in a technical resource — it is the technical resource, answering the question you actually asked. If your situation is a clean fit we scope it and quote it. If it is not, we tell you, and where another provider or a different architecture suits you better we say so plainly.

We do not run a sales pipeline in the usual sense. About one conversation in four ends with us recommending you stay where you are or go somewhere we do not compete, because selling someone infrastructure that will not help them is how you earn a refund request and a bad reference. The honest read up front costs us some deals and saves both sides the expensive kind of mistake. If you are weighing us against a named competitor, bring the comparison — we keep side-by-side breakdowns and we will walk through where each one wins.

For anything time-sensitive — a live deliverability incident, a domain that just got listed, a migration with a hard deadline — WhatsApp is the fastest channel and reaches someone who can act. For procurement, contracts, and DPA paperwork, email gives you the trail your finance and legal teams will want. Both reach the same small team in Ljubljana; there is no call-centre layer between you and the people who run the metal.

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Still reading? Just message us.

The fastest path to an answer is a direct message. Tell us your volume and what is going wrong, and an engineer will tell you whether we can help — honestly, including when the answer is no.